Writing Packages
Documentation Audit
Find out why customers still open support tickets for answers your docs should already give them. You’ll get a clear, outsider’s view of what’s working, what’s confusing, and what’s missing, plus a prioritized list of fixes ranked by impact on your users. Want the fixes done too? I can revise and fill the gaps, so your docs answer questions before they turn into tickets.
Full Audit + Brief = $750-$1500
Documentation audits end with the brief, and you can add the writing whenever you’re ready.
Full Set of Docs
You know your product so well that it’s hard to see what new users don’t understand. I’ll write the documentation they need, from getting started to troubleshooting, so customers can find answers on their own and your team spends less time explaining the same things.
Full Doc Set = $2,500–$6,000
Monthly Blog Retainer
You know you need a blog, but you’re too busy to keep one going. You’ll get two posts a month, researched, written in your brand’s voice, and built to show up in search and in AI answers. Your blog stays active without taking your time, and new visitors can see why your product is worth trying.
Single post = $400-$600
2-4 posts per month retainer = $800-$2400
How it all works:
- Kickoff. We start with a short call or email about your product, your users, and your goals. You give me access to a demo or test license.
- Learning your product. I use your product the way a new customer would, then read your existing docs, blog, and copy. If you can share support tickets, I’ll read those, too. They show exactly where users get stuck.
- Your plan. You get a short brief with what’s working, what’s missing, and my recommended priorities. You tell me what fits, and we agree on the plan.
- Writing. I write, you review, and I revise. Each piece includes two rounds of revisions.
- Ready to publish. You get finished, polished content, ready to go live.
I’ll provide exact quotes after the kickoff call to determine scope.